CZD Consultancy

Mediation: what can I do for you?


As a qualified mediator, Caroline will support participants to better hear and understand each other's situation, helping to co-create agreed pathways to resolve disputes or for future positive working. 
Mediation can take a variety of forms. Caroline is trained in 'traditional' alternate dispute resolution which gives parties a chance to reach an agreement prior to resorting to formal or legal proceedings in commercial and community settings. She can also assist where relationships have broken down and independent, impartial facilitation of meetings and processes is required.


Discover more about mediation on the ACAS website: https://www.acas.org.uk/mediation





Certified mediation for:
  • Workplace disputes 
  • ICB/Trust/MVP conflict
  • Multi-disciplinary team conflict (non-clinical)
  • Interpersonal disputes
  • Civil mediation

A trained mediator, qualified with the International Mediation Institute through Phoenix Dispute Resolution, Caroline has helped resolve disputes between stakeholders and services.

With experience gained supporting NHS Trusts, Integrated Care Boards and the third sector, Caroline has worked with organisations such as Integrated Care Boards and hospital Trusts to resolve workplace and interpersonal conflicts.

Caroline's ability to quickly assimilate information and her no-nonsense approach developed over years in the education sector make her an ideal mediator for organisations and individuals wanting a professional yet responsive mediation service. Her previous career as a headteacher has equipped her with a broad understanding of human resources and employment issues alongside the psychology of conflict.

"Caroline provided informal mediation support. She was always very fair in meetings and while she was brilliant at remaining impartial I found her advice and support very helpful on a personal level enabling to think about the options for the next steps. A big thank you for all the help!"

© CZD Consultancy 2022

Privacy Policy